Política de privacidad

How AZN Global collects, processes, stores, and protects datos personales. This policy applies to all interactions with our website, services, and business operations.

Key Facts

  • RGPD compliant
  • Belgian data controller

Responsable del tratamiento

Controller: AZN Global
Registered Address: Kapellelaan 280A, Meise 1860, Bélgica
Email: info@aznglobal.com

AZN Global, with registered offices in Bélgica, Inglaterra, España, and the United States, acts as data controller for datos personales processed in the context of its business activities.

Data Collected

We collect and process the following categories of datos personales:

  • Identity data: Name, job title, company name, business address
  • Contact data: Email address, número de teléfono, business correspondence details
  • Technical data: dirección IP, browser type, device identifiers collected automatically during website visits
  • Service data: Traffic records, routing data, and call detail records generated through service usage
  • Datos de comunicación: Contenido de tickets de soporte, consultas comerciales y solicitudes de partenariado

We do not collect special category data (racial origin, political opinions, health data, etc.).

Processing Purposes

Personal data is processed for the following purposes:

  • Prestación y gestión de servicios de telecomunicaciones
  • Customer onboarding, identity verification, and due diligence
  • Commercial communication and service updates
  • Network operations, monitoring, and quality assurance
  • Fraud detection and prevention
  • Regulatory compliance and obligación legals
  • Website functionality and security

Legal bases for processing include: contract performance, legitimate business interests, obligación legals, and explicit consent where required.

Data Retention

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected:

  • Datos de cliente: Duración de la relación comercial más 5 años tras la finalización
  • Registros detallados de llamadas (CDR): Conforme lo exigen las normativas de telecomunicaciones de las jurisdicciones aplicables
  • Website data: 12 months from collection
  • Marketing communications: Until consent withdrawal

Sus derechos

Under RGPD and applicable data protection laws, you have the right to:

  • Acceso: Solicitar una copia de tus datos personales en poder de AZN Global
  • Rectification: Correct inaccurate or incomplete data
  • Supresión: Solicitar la eliminación de tus datos cuando no aplique una obligación legal de conservación
  • Limitación: Restringir el tratamiento de tus datos en determinadas circunstancias
  • Portability: Receive your data in a structured, machine-readable format
  • Oposición: Oponerte al tratamiento basado en interés legítimo o con fines de marketing directo
  • Retirada de consentimiento: Retirar tu consentimiento en cualquier momento cuando el tratamiento se base en él

To exercise any of these rights, contact: info@aznglobal.com with «Data Rights Request» in the subject line.

Third-Party Sharing

We do not sell datos personales. Data may be shared with:

  • Socios de telecomunicaciones y carriers de interconexión, en la medida necesaria para la prestación del servicio
  • Regulatory authorities, when required by law
  • Proveedores de servicios que tratan datos en nuestro nombre bajo acuerdos de encargo de tratamiento

Cookies

Our website uses cookies. Full details are available in our Política de cookies.

Security Measures

Technical and organizational measures include: encryption of data in transit and at rest, access controls, audit logging, vulnerability management, and incident response procedures. Continuous monitoring of network infrastructure is maintained around the clock.

Contact for Privacy Matters

Email: info@aznglobal.com
Subject: Privacy Inquiry, [Brief Description] Postal Address: Kapellelaan 280A, Meise 1860, Bélgica

You also have the right to lodge a complaint with a supervisory authority in the EU member state of your residence or with the Belgian Data Protection Authority.