Política de privacidad

How AZN Global collects, processes, stores, and protects datos personales. This policy applies to all interactions with our website, services, and business operations.

Key Facts

  • RGPD compliant
  • Belgian data controller

Responsable del tratamiento

Controller: AZN Global
Registered Address: Kapellelaan 280A, Meise 1860, Bélgica
Email: info@aznglobal.com

AZN Global, with registered offices in Bélgica, Inglaterra, España, and the United States, acts as data controller for datos personales processed in the context of its business activities.

Data Collected

We collect and process the following categories of datos personales:

  • Identity data: Name, job title, company name, business address
  • Contact data: Email address, número de teléfono, business correspondence details
  • Technical data: dirección IP, browser type, device identifiers collected automatically during website visits
  • Service data: Traffic records, routing data, and call detail records generated through service usage
  • Communication data: Contents of support tickets, sales inquiries, and partnership applications

We do not collect special category data (racial origin, political opinions, health data, etc.).

Processing Purposes

Personal data is processed for the following purposes:

  • Provision and management of telecommunications services
  • Customer onboarding, identity verification, and due diligence
  • Commercial communication and service updates
  • Network operations, monitoring, and quality assurance
  • Fraud detection and prevention
  • Regulatory compliance and obligación legals
  • Website functionality and security

Legal bases for processing include: contract performance, legitimate business interests, obligación legals, and explicit consent where required.

Data Retention

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected:

  • Customer data: Duration of the business relationship plus 5 years post-termination
  • Call detail records: As required by telecommunications regulations in applicable jurisdictions
  • Website data: 12 months from collection
  • Marketing communications: Until consent withdrawal

Sus derechos

Under RGPD and applicable data protection laws, you have the right to:

  • Access: Request a copy of your datos personales held by AZN Global
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data where no legal retention obligation applies
  • Restriction: Limit processing of your data in certain circumstances
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact: info@aznglobal.com with “Data Rights Request” in the subject line.

Third-Party Sharing

We do not sell datos personales. Data may be shared with:

  • Telecommunications partners and interconnect carriers, to the extent necessary for service delivery
  • Regulatory authorities, when required by law
  • Service providers processing data on our behalf under data processing agreements

Cookies

Our website uses cookies. Full details are available in our Política de cookies.

Security Measures

Technical and organizational measures include: encryption of data in transit and at rest, access controls, audit logging, vulnerability management, and incident response procedures. Continuous monitoring of network infrastructure is maintained around the clock.

Contact for Privacy Matters

Email: info@aznglobal.com
Subject: Privacy Inquiry, [Brief Description] Postal Address: Kapellelaan 280A, Meise 1860, Bélgica

You also have the right to lodge a complaint with a supervisory authority in the EU member state of your residence or with the Belgian Data Protection Authority.