Glossary

The wholesale telecom glossary

Reference definitions written from operations, not marketing: the metrics, frauds and commercial concepts that wholesale voice and messaging actually run on. Each entry is self-contained and links to the services and observatories where the concept earns its keep.

22 terms

ASR (Answer Seizure Ratio)

The percentage of call attempts that get answered. The first health metric of any voice route.

ACD (Average Call Duration)

How long answered calls last. Human conversation clusters; bypass traffic does not.

PDD (Post-Dial Delay)

The wait before ringback. Long or erratic PDD exposes hidden hops.

NER (Network Efficiency Ratio)

Did the call reach the destination at all, answered or not. Settlement disputes live here.

Grey Route

A2P messages riding P2P-priced channels. The quiet tax on messaging revenue.

SIM Box Fraud

Racks of local SIMs re-originating international calls as cheap local ones.

A-Number

The calling party number. Under origin-based rating, it decides the price, so it gets attacked.

OBR (Origin-Based Rating)

Termination priced by presented origin. The rule that created the refiling industry.

CLI (Calling Line Identity)

The presented calling number. Honest CLI labelling is the difference between products and fraud.

SIM Swap

A number moved to a new SIM. Legitimate for subscribers, devastating when fraudsters request it.

STIR/SHAKEN

Cryptographic attestation of call origin. Regulatory in North America, a trust signal everywhere.

Interconnect

The agreement that lets two networks exchange traffic directly. A wholesale carrier’s core asset.

Wangiri Fraud (IRSF)

One ring and cut. The callback fraud that bills premium rates to whoever dials back.

SMS Pumping (AIT)

Artificially inflated traffic: bots trigger OTP messages that someone gets paid to terminate.

Flash Call

Verification by missed call: the OTP alternative that rings once and costs less.

SMS Firewall

The filter layer that classifies, prices and blocks messaging traffic per rule and per sender.

Guaranteed CLI

Routes where the calling number survives the chain intact, verified end to end.

A2P vs P2P Messaging

Machine-to-person vs person-to-person traffic. The price gap that powers an entire fraud economy.

SMPP

The protocol that carries the world’s A2P messaging between apps and carriers.

SMS Hubbing

One connection, many destinations: the wholesale model of messaging exchange.

LCR (Least Cost Routing)

Route each call down the cheapest acceptable path. The oldest optimization in wholesale.

MVNA (vs MVNO vs MVNE)

The aggregator layer: MVNOs without their own host agreements.