Solutions / Wholesale Carrier

Voice Wholesale

International voice termination on direct interconnects to 500+ destinations. CLI on the routes that need it, non-CLI where margin is the priority.

What you get

Direct routes, monitored per destination.

Wholesale voice is a high-volume, low-margin business. The rate sheet is the easy part. Holding the rate sheet up under peak traffic, fraud pressure and route churn is the part most carriers underdeliver on.

Direct, not transit

Direct, not transit

500+ direct interconnects to tier-1 and tier-2 operators. Fewer intermediary hops, lower latency, higher ASR.

CLI and non-CLI

CLI and non-CLI

True CLID on premium routes, no A-party refiling. Non-CLI tiers for cost-led traffic, labelled honestly as such.

TDM and SIP-I

TDM and SIP-I

TDM where the country still needs it (much of Africa, parts of LATAM). IP-native everywhere else. ISUP release codes preserved end-to-end.

Metrics

The numbers we track, and that you should too.

Most carriers quote ASR. ASR is a starting point, not a finish line. We publish the metrics below per destination because that is where the real conversation lives.

40%+
ASR target (premium)

Below 30% on a stable corridor flags an alert within 15 minutes.

3 min+
ACD healthy band

Below three minutes on a stable route usually means audio quality, not the dial plan.

<2s
PDD threshold

Above four seconds and your subscribers hang up before connect.

NER
SLA basis

Network Effectiveness Ratio, strips out user behaviour to show pure network performance.

Route types

CLI, non-CLI, and what is honestly in each.

A rate sheet that lists only “premium” and “standard” hides more than it reveals. We label routes by what they actually pass.

01

Premium CLI, true CLID, no refiling

Original A-number preserved end-to-end. Use this for call centres, banking, enterprise PBX traffic where answer rates decide whether the campaign works.

02

Standard CLI, localised presentation

CLID adapted to local numbering plan where the destination requires it. Mid-tier ASR, mid-tier cost. Honest about what it is.

03

Non-CLI, margin-led

Lowest cost per minute. Answer rate is lower; some MNOs strip CLID anyway. Right for traffic where cost per minute beats answer rate on the maths.

04

Managed premium, SLA-backed

For corridors where the buyer needs an ASR floor in writing. Comes with named NOC escalation and a defined trouble-ticket SLA.

Field note

“The LCR way will lead to call failures and trouble tickets. Customers will complain. The cost of chasing trouble tickets can be substantial as well as the re-routing necessary until the faulty route is fixed.”

– a working operator’s perspective on why route quality matters more than the per-minute rate. We agree, which is why our routing engine weights ASR and PDD alongside cost.

Next

Want the route sheet, or a working test call?

Tell us your top destinations and current ASR pain. We will come back with a route map and a live test plan.